About And Contact
From replacement laptop batteries to rechargeable battery we offer the biggest range of notebook batteries to ensure you'll find the right battery product to meet your everyday needs.
Please make sure your shipping address is correct and deliverable.if you want to change address, please email us in time. We are not responsible for wrong or undeliverable address.
1. About USCheap-laptop-batteries.net has been successfully trading online since 2005 and is one of the America's most established laptop battery online retailers. We launched Cheap-laptop-batteries.net to help reduce the cost of laptop battery replacement by offering premium quality laptop batteries at amazingly competitive prices, all in a secure and convenient platform.
All of our laptop batteries are directly purchased by various reputable manufacturers throughout the world. They have passed strict quality assurance procedures such as CE, UL, and/or ISO9001/9002 certification.We feature over 10,000 laptop batteries at near trade prices and have partnerships with industry leaders such as Apple, MSI, Sony, Toshiba, LG , Acer, Dell, HP Compaq, IBM, Asus and Samsung.
Thanks to our sophisticated and vertically integrated supply chain system and streamlined order fulfillment system, we guarantee you will be receiving the highest quality product at the lowest price.
We thank you for visiting us at cheap-laptop-batteries.net and hope you have an enjoyable shopping experience!
We are an experienced group of internet sellers. All of our items are directly manufactured, wholesale and retail throughout the world. They have passed strict quality assurance procedures such as CE, UL, and ISO9001/9002 certifications.
Sincerely,
The cheap-laptop-batteries.net Team
The cheap-laptop-batteries.net Team
2. Contact USOrder Service: order@cheap-laptop-batteries.net
Customer Service: support@cheap-laptop-batteries.net
Returns and RMA requests: returns@cheap-laptop-batteries.net
Invoice and Billing: billing@cheap-laptop-batteries.net
Customer feedback: feedback@cheap-laptop-batteries.net
Website suggestion: webmaster@cheap-laptop-batteries.net
Other information: info@cheap-laptop-batteries.net
(Monday to Friday: 9:00 a.m. to 6:00 p.m. and Saturday 9:00 a.m. to 3:00 p.m.)
We will give you the reply within 6 hours.
Thank you for visiting us and hope you have an enjoyable shopping experience!
If you have any question, Please Contant US, We will glad to recieve your letter and reply to you with the shortest time.
Payments and Security
| We Accept Payment Methods | *Accepted | |
| Paypal |
Payments by paypal, no paypal account required. Paypal is safe and free for buyers. PayPal also accept VISA, MasterCard, American Express, JCB, etc. |
Accepted |
| Credit Card |  Stripe accept VISA, MasterCard, American Express, JCB, Diners Club, Maestro & Laser Card, etc. Stripe never shares your financial information with us. |
Accepted |
| eCheck |
Paypal eCheck payments need to be cleared before shipping. (usually takes 3-6 business days) |
Accepted |
| Bank Transfer |
If no payment methods above are available to you, and your order amount exceeds 200USD, please contact our customer service to get our bank account and pay by bank transfer. |
Accepted |
|
Note:We use "Paypal Express Checkout" as the check out process (Suggested revision), the order will be shipped to your PayPal address. if you want to change address, please contact us(Change Shipping Address) in time. We are not responsible for wrong or undeliverable address. Suggested revision: Just wanted to let you know that the safest option is to store your personal information in your PayPal account, rather than on our website. This way, you can be sure that your information is secure. |
||
Cheap-laptop-batteries.net is the sole owner of the information we collect at this site, we do not sell, rent or share this information with any other company for the purpose of marketing. We know that you care how information about you is used and shared, and we appreciate your trust in us. We treat your personal information with the highest standards of safety, security and confidentiality.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Personal Data Protection Act 2012).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
Your name
Address
Phone number
Email address
(This information is used for order processing and to communicate with you about your order.)
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
Shipping
| Shipping Methods | Ship To | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| USPS | United States | 10-15 business days | USD $10 |
| AusPost | Australia | 8-15 business days | USD $10 |
| Hermes | United Kingdom | 10-16 business days | USD $10 |
| PostNL | Ireland, Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Switzerland | 14-20 business days | USD $10 |
| 17Track.net | Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Romania, Slovenia, Sweden | 14-22 business days | USD $10 |
| CanadaPost | Canada | 15-25 business days | USD $10 |
| NZPost | New Zealand | 15-25 business days | USD $10 |
| Singapore Post | Singapore | 5-10 business days | USD $10 |
| 17Track.net | Thailand, Philippines, Malaysia, Indonesia, Philippines, Other Southeast Asian Countries | 10-16 business days | USD $10 |
| 17Track.net | Argentina, Chile, Brazil, Other South America Countries | 16-25 business days | USD $10 |
| 17Track.net | South Africa, Egypt, Nigeria, Other Africa Countries | 16-25 business days | USD $10 |
Returns Policy
30-Day Money Back Guarantee
All products can be requested a return for a refund within 30 days (including) from the date of delivery. The returned product must meet the following conditions: intact appearance, complete product packaging & accessories, no man-made damage, non-affected secondary sales.
30-Day Replace Guarantee
All products can be requested a return for a replacement within 30 days (including) from the date of delivery. Please provide positive proof of product problems (picture or video). You can apply for a free replacement of the same model/ specification or maintenance service. If exceeding this period, it can be implemented in accordance with our warranty policy.
2. Return Procedures
①Submit RMA application→②Customer Service Check→③Return Product→④Refund/replacement
We feel sorry if you must submit an RMA (Return Merchandise Authorization) request. To help you smoothly finish a return/replacement/refund, please read the following policies carefully in advance.
30-Day Money Back Guarantee: If you need to return the product due to a wrong purchase or personal reasons, please submit an RMA within 30 days from the original delivery date. The returned goods must be with intact tags, complete packaging, unused and unwashed.
Note: If you request a refund due to battery problems, please contact customer service to provide a description of the problem(photo or video file).
30-Day Replace Guarantee: If there is any problem with the product within 30 days (including) from the date of delivery, please contact our customer service and provide positive proof of problem (picture or video) according to the instructions.
As for contacting customer service, you will be led to "Contack US" for further assistance.
Submit an RMA application: An RMA number is required for return/replace. To return a product, you must obtain an RMA number within the applicable return period for the product (described above). Without prior authorization and an RMA number, we won't accept returns.
Customer Service Check: Once our after-sales customer service approves your RMA request, we will send the RMA number to your email address accordingly. Please prominently display/print/write the RMA number on the outside of the shipping package.
Return Product: The RMA number will be valid for 30 days once issued, within which time the returned product(s) must be received by us. Please provide us with the relevant courier(postal service preferred) and tracking information when you ship it out, so that we can track your return package.
Refund/Replacement/Maintenance: Upon receipt of the returned package, our RMA department will check the returned item and carry out the next step.
Note:Application of “30-Day Money Back Guarantee”：In general, refund processing is completed within 3-5 business days, but the specific arrival time depends on the processing time of Paypal and the corresponding bank policy.
Application of “30-Day Replace Guarantee”：For products that are eligible for return for replacement, the product may only be returned for a replacement of the same item. We will reschedule a new one within 2-7 working days after receiving the goods. We do not allow exchanges or returns for replacements for different items. If you would like to receive a different item, you would need to return the original item for a refund in accordance with the Return Policy, and then purchase the item you would like to receive instead of the original item.
If the item is returned in an unacceptable condition, cheap-laptop-batteries.net reserves the right to refuse the refund/replacement.
Dear user,
First of all, thank you for choosing our products. We have a QC team that is responsible for testing the ordered products before shipment to ensure security and quality. Please feel free to buy. To strengthen your shopping confidence, please read the following content carefully before purchasing. Once placing an order, it means that you agree to our return policy.
The Standard Return Policy only applies to products that you purchase from the cheap-laptop-batteries.net.
An RMA (Return Merchandise Authorization) number is required for all returns.Click here to submit an RMA application.
Non-defective product(s)
Should you change your mind after purchasing, please contact our customer service department immediately (within 2 hours after payment). As long as the parcel has not been shipped, we can cancel your order and fully refund.
Customer is responsible for the shipping fee (original shipping & return shipping) and will be charged a 10% restocking fee unless the original parcel is wrong, missing, defective, or damaged in shipping.
In case you receive a wrong /partial product due to our mistake, please apply for RMA or contact our customer service department. We will be responsible for return shipping / re-delivery shipping. For the wrong product, we will offer a free replacement or a full refund after receiving the return.
If your order is sent to the domestic area, which is returned due to overdue collection or incorrect address, we will charge a 10% restocking fee and a second re-delivery fee.
Lithium-Batteries belongs to sensitive products. If your order is sent to a foreign address, encountering any case like an overdue collection, incorrect address or rejection, it will return directly to the international transfer station for destruction instead of our warehouse. In this case, you may only receive 50% of the item purchase price. If you still need the battery, please contact our customer service and pay 30% of the order price as a fee for re-delivery. Thus, We'd suggest you fill in the accurate delivery address carefully during checkout, including full name and phone number (preferably a valid physical address, not a PO BOX, PM# or mailbox address). After shipment, please keep chasing for the parcel.
Defective product(s)
Your original shipping charges are paid for the services provided by and to the original carrier, and will be non-refundable if your item is returned. But we will be responsible for return shipping cost. Battery price can be fully refunded when the DOA/product with defective appearance and shipping damage returns. If you want to exchange, we will not charge a restocking fee and a second delivery fee.
All of our products are covered with a one-year warranty. If there is a product quality problem during this period, you can get a free repair service according to our warranty policy. If the product does not work properly, please contact our customer service department first to resolve your issue.
If you do not get an RMA number, please do not return the goods directly to us. It is difficult for us to find your transaction history, which may result in a delayed replacement/refund process or even rejection.
Defective products must be returned within 30 days from the date of issuance of the RMA. Otherwise, 30 days Money-back Guarantee will be invalid.
Original Shipping Charges
Your original shipping cost will not be refunded. Your original shipping cost is paid by the services provided by the original carrier and will not be refunded if your item is returned.
Refusing Delivery
We do not recommend that you refuse delivery. Once the goods are refused, we will refund a maximum of half price.
Please submit the RMA in time after receiving the goods to get the return RMA number and return it. Then you can get a full refund of battery price.
No Refund without a return
We will have the right to refuse a refund for any reason before we receive the return.